If you follow Nic on facebook, you will know that I’ve started helping with the website. Some of you may know me from the spoon carving community, but my profession is in IT. When Nic asked if I’d be interested in supporting the site, I was happy to help out with something that ties together two passions. (Yes, I’m uber geeky!)
We’ve updated the technology and processes behind the scenes over the last few months. Much of this Nic has talked about here, but it has not really been visible in the shop until Tuesday. We added a password protected section to the Shop and opened it to folks on the top of the wait list to place back orders. Nic will be working hard to complete these in the next month.
One more visible change Wednesday was the removal of the old product specific wait lists. Those lists were limited and cumbersome to manage, so we created a new wait list. It is important to us the list is accurate, since it will be used to grant access to the back orders section of the shop. This will happen periodically when Nic is ready to take orders.
As detailed in Tuesday’s post, there was a great deal of effort to clean the wait list, but we would like to make it better. There will be an email going out soon to everyone on the wait list. You should update your information following the instructions in the email. This will verify that you are still interested and waiting for a turn to purchase some of Nic’s blades. I have added a page to the site to allow folks to add their names to the queue. You can find it in the menu under Shop.
This new list combined with password access to the back order shop means that everyone will get an opportunity to order rather than relying upon being online at the right moment and lucky enough to submit an order before all the stock was sold. Given the long list, folks may have a long wait, but when they reach the front of the queue they’ll have access to the site for 24 hours to complete orders.
We’re both happy with how the last sale went. We hope this new more equitable system will make everyone else happier too.